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Shipping & Delivery

The large majority of our orders are shipped within 21 working days of the order, and delivered in 5-6 days once shipped. We ship through leading courier services, and you can track your order online after it is shipped.

How is the delivery charge calculated?

Shipping within Delhi is absolutely free. For deliveries to Gurgaon and Noida, shipping charge is calculated based on the product and will not exceed Rs 2,000 per order. For deliveries to other cities, shipping charges are calculated per product. You will be able to see the shipping charges applicable at the time of checkout.

How long does it take for an order to arrive?

Orders are dispatched within 21 working days. However if it is a custom order, we will take more time and will keep you informed accordingly.

What if I the product is received in damaged condition?

If you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Then write to us at support@houzilla.in and we will send a replacement.

Please ensure that the original product tag and packing is intact when you send the product back.